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closed padlock and is located in varying places depending on which browser release level
being used.
The Cardholder should not accept access to a vendor’s secure website if the browser
issues a warning about problems with the website’s Certificate. In this case, the
Cardholder should cancel the purchase and contact the NNRHA’s Information Technology
Department for further instructions.
c. Credits for returns, etc. must be credited to the Cardholder’s credit card account. The
Cardholder should provide documentation to the Department Coordinator for any
credits applied to the credit card account. Cash credits shall not be accepted by the
Cardholder.
8. Monitoring the Cardholder’s transaction account for each of his/her purchases.
9. Sending his/her billing statement, and all original detailed (itemized) receipts to the Department
Coordinator within seven (7) working days of receiving the monthly billing statement. All receipts
must indicate the item(s) purchased and explanation by the Cardholder must be provided if
clarification of business purpose is needed. If the receipt is for a meal or the purchase of food for a
meeting or event, the business purpose of the meal/food and the individuals in attendance must
be indicated.
10. Immediately (within 24 hours) reporting lost or stolen cards to the Card Issuer and his/her
Department Head, Department Coordinator and the Credit Card Program Administrator.
11. Resolving disputes or billing errors directly with the vendor and notifying the Department
Coordinator and Credit Card Program Administrator if the dispute or billing error is not
satisfactorily resolved.
12. Notifying the Credit Card Program Administrator immediately for assistance when a merchant
declines to accept a credit card. If the purchase is being made outside of normal NNRHA business
hours, the Cardholder must find an alternative payment method or cancel the purchase and
contact the Credit Card Program Administrator during normal business hours.
13. Not accepting cash in lieu of credit to the credit card account.
14. Immediately reporting to the Department Coordinator any incorrect and/or unauthorized
purchases.
15. Completing an Asset Addition Form upon the purchase of computer equipment in excess of $1,000
in cost.
16. Returning the credit card to the Department Coordinator upon terminating employment with the
NNRHA or transferring departments.
NNRHA – Credit Card Policy (07/02/2026) 26Jump to an indexed page (141 of 141)