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Credit Card Security and Loss or Theft
Card Security:
Cardholders should always treat the credit card with the same level of care as one does their own personal
credit cards. The card should be maintained in a secure location and the card account number should be
carefully guarded.
When making a purchase with an NNRHA credit card cardholders should be diligent to use the most secure
transaction method possible to prevent their card number from becoming compromised. Preferred methods
are transactions completed in person, via the telephone by a cardholder initiated call, via the internet on a
secure payment site. Less secure methods include U.S. mail, email or fax. Less secure methods should be
avoided, if at all possible.
Cardholders should never post their card number anywhere, including:
 their office or workstation, in a rolodex or any other written reference
 in an electronic file for reference
The NNRHA will not accept liability for the following:
 Unauthorized use of the credit card
 Any form of fraudulent use of the credit card
Tips for Online Purchasing:
 Ensure antivirus software and Microsoft Windows updates are current
 Use strong passwords
 Look for the security lock icon in lower right corner and https:// in the address bar
 Beware of phishing
 Watch credit card statements carefully
 Understand privacy policies for online merchants
 Understand return policies for online merchants
Cardholders should never make a photocopy of their card or allow a vendor to keep the credit card number on
file.
Loss or Theft:
LOST OR STOLEN CARDS
Upon loss or theft of an NNRHA issued credit card, immediately notify: The Credit Card
Program Administrator in the Finance Department – 757-928-2633
Credit Card Customer Service - 1-800-528-2122
Your Department Head & Department Coordinator
Failure to make timely notifications of card loss or theft within 24 hours of loss may result in the employee being
held responsible for any expenses incurred after the loss of the card.
NNRHA – Credit Card Policy (07/02/2026) 20Jump to an indexed page (141 of 141)