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NNRHA Board of Commissioners regular meeting package — September 15, 2026

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G. The Cardholder fails to return the card when reassigned, terminated, resigns, or upon request. H. The card may be revoked at the Department Head’s discretion. Card revocation for any of the above reasons may also subject Cardholder to disciplinary action in accordance with the NNRHA Human Resources Policies and Programs Manual. VIII. LOST, MISPLACED OR STOLEN CREDIT CARDS Cardholders are required to immediately report any lost or stolen credit card to Card Issuer (24 hours a day, 365 days a year). The Cardholder must also immediately, within 24 hours, notify his/her Department Head and the Credit Card Program Administrator at the first opportunity during normal business hours. IX. SPENDING CONTROLS The NNRHA credit card is to be used only for authorized purchases up to the delegated procurement authority which limits spending per transaction not to exceed $1,000.00 for the purchase of goods and services and $2,000.00 for travel-related expenses unless prior authorization is given from the Executive Director. Monthly card limits will be based on departmental needs and will be determined by the Department Head. The dollar limit per transaction for Travel, on occasion, may need to exceed $2,000; those instances will be approved on a case-by-case basis by contacting the Executive Director or the Program Administrator prior to the transaction. X. ERRONEOUS DECLINES Should the NNRHA credit card be erroneously declined by a vendor, the Cardholder should immediately contact the Credit Card Program Administrator for assistance. If the purchase is being made outside of normal NNRHA business hours, the employee must find an alternate payment method or terminate the purchase and contact the Credit Card Program Administrator during normal NNRHA business hours. XI. CREDITS Vendors will issue all credits to the individual credit card account for any item they have agreed to accept for return. This credit may appear on a subsequent billing statement. Under no circumstances should a Cardholder accept cash or store credit in lieu of a credit to the credit card account. XII. UNRESOLVED DISPUTES AND BILLING ERRORS The Cardholder is responsible for contacting the vendor to resolve any disputed charges or billing errors. If the matter is not resolved with the vendor, the Cardholder should: A. Contact the Credit Card Program Administrator for assistance. XIII. SECURITY AND STORAGE A. Credit Cards - Cardholders should always treat the credit card with the same level of care as one does their own personal credit cards. The card should be maintained in a secure location NNRHA – Credit Card Policy (07/02/2026) 4
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