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Docusign Envelope ID: 3F9554CD-064F-42A7-B10A-7261BCC15FD6
PRODUCT ADDENDUM
UNMANNED AIR SUPPORT AS A SERVICE (UASaaS) PROGRAM
FOR DRONE RESPONSE SERVICES
WHEREAS, Customer has determined that it is in the interests of public safety for it to have the ability to
utilize unmanned drones during crisis incidents, public emergencies, and in certain public safety operations, to the
extent permitted by law;
WHEREAS, Flock is in the business of providing unmanned drone services (the unmanned drone services
shall be considered part of the “Flock Services”) and Flock Hardware;
NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, Customer and Flock agree as follows:
1. UNMANNED AIR SUPPORT GENERAL TERMS OF DELIVERY
1.1 Flock Services and Hardware. Flock shall provide access to Customer the Flock Services
and related Flock Hardware (the “Flock Hardware”) listed on the Order Form upon the terms and conditions set forth
in the Agreement. Flock maintains ownership of all the Flock Hardware. Each year, as specified in the Order Form, the
Customer will be provided with a designated number of batteries. Customer may place an order for additional Flock
Hardware (e.g., batteries prior to 500 complete charging cycles, hardware damaged due to Customer’s error, additional
spares, etc.) at Flock’s then current list price, which will be made available to Customer upon request.
1.2 FAA Regulatory Waivers. Flock will assist Customer in acquiring any required Federal
Aviation Administration (“FAA”) regulatory waivers.
1.3 Delivery. Flock shall make the Flock Hardware available to Customer at Customer’s delivery address set forth
in the Order Form (“Delivery Point”). If for any reason Customer fails to accept delivery of the Flock Hardware by the
date fixed pursuant to Flock's notice stating that the Flock Hardware is available at the Delivery Point: (i) Customer
shall bear the risk of loss to the Flock Hardware; (ii) the Flock Hardware shall be deemed to have been delivered; and
(iii) Flock, at its option, may store the Flock Hardware until collected by Customer, whereupon Customer shall be liable
for all related costs and expenses (including, without limitation, storage and insurance). Once the Flock Hardware is
made available as the Delivery Point, Customer is responsible for any resulting use of the Flock Hardware by all
Authorized Users and all third-parties who may gain access to the same.
1.4 Pilot Services. Upon Customer’s request, Flock will make available an employee or independent contractor
pilot (each a “Pilot”) to Customer for purposes of operating the Flock Hardware (hereafter the “Pilot Services”) at the
pricing set forth in the Order Form. The Pilot Services shall be considered part of the Flock Services. When operating
the Flock Hardware, the Pilot shall comply with the reasonable requests of Customer. Such Pilot Services may be used
for up to forty (40) hours per week during the Term. Customer’s use of the Pilot Services shall not alleviate any of
Customer’s obligations set forth herein. Customer shall provide Pilots with a safe working environment when on
Customer’s premises.
2. LOSS AND DAMAGE OF FLOCK HARDWARE
2.1 Customer assumes and shall bear the entire risk of loss, damage to, theft or destruction of,
all Flock Hardware. LOSS OR DAMAGE TO THE FLOCK HARDWARE, OR ANY PART OF IT, SHALL NOT
RELIEVE CUSTOMER OF ANY OBLIGATION UNDER THE AGREEMENT. Customer’s obligations with respect
to this Section shall commence upon delivery of the Flock Hardware. Any damage to hardware during standard
approved operational use will be maintained and replaced by Flock
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