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Exhibit 47. Community Insights on (Adults 18+) Barriers to Quality of Care
Notes: Top three barriers to quality of care shaded in blue for community stakeholders. As professional
stakeholders placed equal importance on language and intellectual disabilities, four barriers have been
shaded in blue from the professional survey.
Barriers to quality of care presented as a percentage (%).
Physical Disabilities 30.3 24.3
Religious Beliefs 7.3 4.9
Sexual Orientation 12.8 6.9
Type of Health Insurance / Way Services are Paid For 77.5 66.8
Total Number of Responses 218 1134
As with adults, both professionals and community members viewed type of health insurance to be the greatest concern for
children and teens accessing quality care by the community (see Exhibit 48). Professionals and community members also
agreed that intellectual disabilities are significant barriers among children and teens receiving quality care. However,
professionals found language and immigration status (which were tied) to be greater barriers, whereas community
members identified physical disabilities as a bigger barrier.
Exhibit 48. Community Insights on (Children and Teens 0-17 y/o) Barriers to Quality of Care
Notes: Top three barriers to quality of care shaded in blue for community stakeholders. As professional
stakeholders placed equal importance on immigration status and intellectual disabilities, four barriers have
been shaded in blue from the professional survey.
Barriers to quality of care presented as a percentage (%).
Percentage Identifying Professional Community
as a Concern Stakeholder Survey Stakeholder Survey
Topic (%) (%)
Age 16.5 5.7
Race 24.8 5.7
Ethnicity 19.7 4.5
Immigration Status 28.4 4.1
Language 29.8 3.9
Sex 4.1 2.1
Gender 6.4 2.9
Level of Education 20.2 3.6
Intellectual Disabilities 28.4 6.3
Physical Disabilities 18.3 6.2
Religious Beliefs 4.6 1.7
Sexual Orientation 11.5 2.6
Type of Health Insurance / Way Services are Paid For 50.0 21.8
Total Number of Responses 218 1134
Community Services Improvement: Good health is not just a reflection on affordable, quality healthcare. Health is
impacted by a variety of factors, deemed social determinants of health, that range from quality education to safe and
healthy environments. We asked respondents to identify the (top three) most important community health services that
they felt needed to be strengthened in order to improve health and healthcare for both children and adults in the
community. Professionals and community members were not at all in agreement over the most important community
services. Professionals viewed access to mental health providers in schools, safe and affordable housing, and healthy
food access, respectively, to be of most importance. However, community members viewed the environment, safe
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