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Describe mainstream services, such as health, mental health, and employment services to the extent those
services are used to complement services targeted to homeless persons
The City of Newport News uses a coordinated approach to addressing the needs and providing services to the
homeless. The Hampton-Newport News Community Service Board, LINK, Veterans Administration, Hampton Roads
Community Action Program, Community Housing Partners, Virginia Employment Commission, Workforce
Development, and Transitions Family Violence Center are some of the organizations that assist the City in this multi-
jurisdictional and multi-agency effort of providing services to the homeless.
H-NNCSB is responsible for planning and providing community-based, public behavioral health treatment,
education, and prevention services for citizens of Newport News and Hampton with mental illness, mental
retardation, and substance abuse disorders. Services provided by the H-NNCSB include: advocacy, program
development, program funding and evaluation, preventive and educational services, pre-admission screening, pre-
discharge planning, monitoring and follow up, community alternatives to institutionalization, and coordination of
existing services. The essential elements of this service system are: outreach, case management, treatment,
medication management, crisis intervention, crisis stabilization, residential treatment, housing supports, psycho-
social rehabilitation, vocational, homeless outreach and services, permanent supportive housing, and training
services.
The Newport News Housing Broker Team works with families and individuals who are homeless or facing eviction.
Relationships are developed with landlords to either keep the families in place or to facilitate leases for new
accommodations. Such efforts involve substantial dialogue and counseling such as budget management and
securing available public assistance with the client before and after occupancy assuring continued occupancy.
Outreach staff are being added in the coming year to enhance services to those unsheltered and expedite services
and housing referrals.
The Greater Virginia Peninsula Homelessness Consortium hosts a coordinated assessment and intake system that
incorporates the 6 regional localities utilizing a standardized tool to gather and record all vulnerabilities for
prioritization, referrals, exit destinations and length of time until housed.
Staff members from most of the CDBG and HOME funded organizations, the City, and staff members of the Housing
Broker Team and NNRHA are active participants, along with numerous other organizations in the GVPHC Service
Coordination and Assessment Network known as SCAAN. This forum serves as a clearinghouse for issues, including
homelessness, and the evaluation of problematic cases from families requesting assistance for housing in many
cases. SCAAN meets every two weeks to triage homeless households in order to expedite the provision of needed
support services, shelter and housing. Permanent Supportive Housing (PSH) programs are at the SCAAN meetings to
divert as many as possible from homelessness to an available housing option instead of shelter.
A key element under the Veterans Administration, through the local VA Hospital, in the housing of homeless veterans
is the provision of continuous counseling to these families including housing counseling which is one of the
mandated components of this housing program. This service to previously Consolidated Plan OMB Control No: 2506-
0117 (exp. 06/30/2018) NEWPORT NEWS 67homeless
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