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¢ Personally Identifiable Information (PII): Includes any data that can be used
to distinguish or trace an individual’s identity, either alone or when combined
with other personal or identifying information. Examples include:
- Full names, addresses, and phone numbers
- Social Security numbers
- Birthdates
- Tenant IDs or case numbers
- Financial information
- Health or disability-related information
- Any unique identifiers tied to a resident’s file or household
e Data Privacy: The ethical and legal obligation to protect personal data during
its collection, processing, and storage by AI systems. This includes respecting
user consent and transparency regarding data usage.
e Data Minimization: The practice of collecting only the necessary data for a
specific purpose, reducing the risk of overexposure and aiding compliance with
privacy regulations.
e Data Security: Measures taken to protect data used by Al systems from
unauthorized access, breaches, and misuse.
¢ AI Risk Assessment: The process of identifying, analyzing, and mitigating
potential threats and vulnerabilities associated with AI technologies.
I. Purpose
The Newport News Redevelopment & Housing Authority (NNRHA) recognizes the
potential value of artificial intelligence (Al) platforms such as ChatGPT, Microsoft
Copilot, Google Gemini and similar tools in improving efficiency and communication.
However, with this opportunity comes the obligation to protect the personally
identifiable information (PII) and privacy of the residents we serve.
This policy outlines the ethical use, deployment, and management of artificial
intelligence (AI) technologies in the NNRHA. Al technologies may be used to
enhance the delivery of public services, and all personnel using Al technologies must
ensure transparency, accountability, and protection of residents’ rights. This policy
safeguards not just data—but the trust placed in NNRHA by residents, community
partners and others. It establishes clear rules and expectations for the responsible
use of Al tools by individuals who have access to resident data.Jump to an indexed page (51 of 51)