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DocuSign Envelope ID: D03C8C27-BC48-44C8-851D-368459E6CCB2
5.1 Fees. Agency will pay Flock the first Usage Fee, the Implementation Fee and any fee for
Hardware (as described on the Order Form, together the “Initial Fees”) as set forth on the Order
Form on or before the 30th day following receipt of invoice, after successful validation of the
Units. Flock is not obligated to commence the Installation Services unless and until the Initial Fees
have been made and shall have no liability resulting from any delay related thereto. Agency shall
pay the ongoing Usage Fees set forth on the Order Form with such Usage Fees due and payable
thirty (30) days in advance of each payment period. All payments will be made by either ACH,
check, or credit card. The first month of Flock Services corresponding to the first Usage Fee
payment will begin upon the first installation of Hardware. For Agencies who purchase ten (10) or
more Units, in the event that only a portion of the Units are installed at the first installation with
additional Units to be installed at a later date, Usage Fees shall be calculated on a pro rata basis
corresponding to the then-installed Units. Agencies will be invoiced for the additional Units
immediately upon installation of the remaining Units.
5.2 Changes to Fees. Flock reserves the right to change the Fees or applicable charges and to
institute new charges and Fees at the end of the Agreement term, upon sixty (60) days’ notice prior
to the end of such Renewal Term (as applicable) to Agency (which may be sent by email).
5.3 Invoicing, Late Fees; Taxes. Flock may choose to bill through an invoice, in which case, full
payment for invoices issued in any given month must be received by Flock thirty (30) days after
the mailing date of the invoice. Unpaid amounts are subject to a finance charge of 1.5% per month
on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all
expenses of collection, and may result in immediate termination of Service.
5.4 No-Fee Term Access. Subject to Flock’s record retention policy, Flock offers complimentary
access to the Flock System for thirty (30) days (“No Fee Term”) to Agency when Non-Agency
End Users intentionally prescribe access or judicial orders mandate access to Non-Agency End
User Data. Agency agrees to pay the Initial Fees and Usage Fees according to Section 5.1 and will
receive Flock’s complimentary access to the Flock Service and Footage for no additional cost. The
complimentary No-Fee Term access to Flock Services shall survive the expiration or termination
of this Agreement for five (5) years unless Agency provides written notice of the intent to cancel
access to Flock Services.
6. TERM AND TERMINATION
6.1 Term. Subject to earlier termination as provided below, the initial term of this Agreement shall
be for the period of time set forth on the Order Form (the “Initial Term”). Following the Initial
Term, unless otherwise indicated on the Order Form, this Agreement may be renewed by the
Customer for successive renewal terms for the greater of one year and the length set forth on
the Order Form (each, a “Renewal Term”, and together with the Initial Term, the “Service
Term”) unless either party gives the other party notice of non-renewal at least thirty (30) days
prior to the end of the then-current term.
6.2 Agency Satisfaction Guarantee. At any time during the agreed upon term, an Agency not
fully satisfied with the service or solution may self-elect to terminate their contract. Self-elected
termination will result in a one-time fee of actual cost of removal and labor, said cost not to exceed
$500 per camera. Upon self-elected termination, a refund will be provided, prorated for any fees
paid for the remaining Term length set forth previously. Self-termination of the contract by the
Agency will be effective immediately. Flock will remove all equipment at Flock’s own
convenience, within a commercially reasonable period upon termination. Advance notice will be
provided.
6.3 Termination. In the event of any material breach of this Agreement, the non-breaching party
may terminate this Agreement prior to the end of the Service Term by giving thirty (30) days prior
written notice to the breaching party; provided, however, that this Agreement will not terminate if
the breaching party has cured the breach prior to the expiration of such thirty-day period. EitherJump to an indexed page (26 of 26)