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Newport News Police Department
C. Minor Conduct and Performance Issues [26.3.1(a)]
Minor conduct and performance issues may be investigated at the precinct/division commander level.
The completed investigation is forwarded to the Assistant Chief, with a brief assessment of the
employee’s current work performance and recommendations regarding the appropriate course of
disciplinary action.
D. Off-Duty Conduct
Off-duty incidents involving a departmental employee may be investigated preliminarily by the
employee’s precinct/division commander to determine whether the act would constitute a policy
violation. If the preliminary investigation does not indicate a policy violation, the investigation will be
terminated. If the preliminary investigation suggests misconduct, then an investigation may be
conducted per this policy.
E. IAD will prepare an annual report summarizing the nature and disposition of all complaints against
department employees investigated. The report will also reflect areas of concern and trends or patterns that
may be useful to supervision in handling personnel matters and the Training Section for preparing training
topics. This report is forwarded to the Chief of Police. Areas of concern include but are not limited to: [26.3.2;]
1. Internal and external complaint review, including allegations, findings. [26.2.5]
2. Use of force and firearm discharge review and reporting.
3. Early intervention system evaluation. [35.1.9(e)]
4. Concerns related department activities and actions, including traffic and field contacts, asset
forfeiture activities and complaints, to ensure conduct policies related by bias are not violated. [1.2.9(c)]
5. Corrective measures taken to address concerns, which may include training, discipline or policy
changes. [1.2.9(c)]
V. PROCEDURES – AXON STANDARDS
A. All complaints and conduct issues are documented and reviewed in Axon Standards. The reports,
attachments and references in Axon Standards constitute investigative case files. This policy addresses
the following reports:
1. The citizen complaint report is used to document complaints reported by members of the public.
2. The administrative/internal investigation report documents conduct issues reported by department
members.
B. Supervisors responsible for reviewing case files are expected to complete pending case reviews upon
notification that the case is in their pending tasks. Processing reports involves reviewing information,
assigning investigations, entering feedback and forwarding the case to the next step in the workflow.
C. Case File Attachments
1. The assigned investigator is responsible for completing the case file, including all necessary
attachments. The investigator will scan and load all hard copies, such as forms and written
statements, as attachments to the case file.
2. The investigator will link relevant photos, body-worn camera footage and any other items saved in
Evidence.com to the case file in the system.
3. IAD staff are responsible for managing access to case file attachments, ensuring they are restricted
to only authorized staff.
D. When the chain of command completes a case file review, IAD will ensure the final disposition and actions
taken are documented in the case file. All incidents of record, including written reprimands, letters of
counsel, mandatory transfer, suspension, administrative leave, demotion, or termination, shall be
documented. Such documentation shall include the date, time and location of the incident, the reason for
the action taken and the effective date. [26.1.7(a,b)]
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