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Circuit Court Clerk — complete APA corrective-action release (redacted public copy)

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Clerk of the Circuit Court Seventh Judicial Cirenit ‘ 2500 Washington Avenuc— 1" floor Newport News, VA 23607-4307 ” The Honorable Angela F. Reason, Clerk Stacy C. White, Chief Deputy _ Bernadette Price, Asst. Chief Deputy November 24, 2025 VIA E-MAIL: stephanie.serbia@apa,virginia.gov ‘Staci A. Henshaw Auditor of Public Accounts (APA) 101 North 14 Street, 8" Floor Richmond, VA 23219 RE: Newport News Circuit Court Audit Report for the period of April 1, 2024 - June 30, 2025 Dear Ms. Henshaw, I am in receipt of the final draft version of the audit report dated October 10, 2025, and received via e-thail on November 17, 2025. Accordingly, we have corrected all errors thus resulting in $0 loss to the Commonwealth, Newport News, or any defendant. My response to your internal control finding report and the corrective actions implemented include but are not limited to the following: ¥ ' Properly Assess and Bill Court Costs: . ; While the collection of court cost and fines is indicated as a repeat finding, it is important to note that the margin of error continues to substantially decrease from the prior year(s). In addition, while the audit report includes cases that concluded in'2025 many of the aforementioned cases commenced years prior to; some predating 2020 and as such court costs wére already entered. * Nonetheless, as a part of my corrective action plan, I have updated internal procedures to include but not limited to the re-review of all costs previously. entered. In addition, I have updated internal procedures to continue in the completion of cost sheets however, the bookkeeper will review and enter the associated costs and top management will complete a subsequent review theieafter. All other internal Processes will continue to be followed. I continue to be committed to ensuring that all staff is enrolled in training courses as needed and routinely; to include the assessment of court costs and fines. In my review of the benefit of training, I have’ found in-person trainings to be more impactful and effective. Accordingly additional funding is needed in this area to’ensure that all deputy clerks have the opportunity td attend i in-person training opportunities. . Main Office: (757) 926-8561, | Fax: (757) 926-8531 * General Email Inquiries: ccourt@nnva.gov } Probate; probate@nnva.gov.| Land Records: landrecords@nnva, gov Committed t6 Excellence
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