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All households or individuals that present to PORT winter shelter (operated by LINK) are
provided with shelter regardless of makeup or barrier. PORT coordinates volunteers to
overcome participant language barriers. LINK then connects households to additional
community resources to assist with their specific needs. The Peninsula Rescue Mission
has an Adult Only shelter program that can accommodate individuals on the sex offender
registry. The LGBT Life Center accepts referrals into all of its housing programs without
exclusions, regardless of household size, mobility, criminal record, health, or mobility
challenges. Limited phone availability is an ongoing challenge for those served as phone
numbers often change or get disconnected, but email addresses typically remain the
same. The LGBT Life Center's practice is to encourage all persons seeking services, who
do not have a personal phone or internet access, to open a Google email account and
google phone number as both are free and can be used with a smartphone (without
cellular service) at locations that have free Wi-Fi, such as public libraries.
Identify any gaps within the current shelter and housing inventory as well as the service
delivery system:
The emergency shelter in Newport News serves over 500 unique individuals throughout
the winter season months. By reviewing Hotline data for those seeking shelter, by
reviewing HMIS data reports on shelter programs, and by including Point in Time Count
data that provides a 24-hour snapshot of households identified as literally homeless, the
data indicates that upwards of 60 families and 400 individuals are in need of emergency
shelter on an annual basis. The various providers offer beds and motel stays whenever
possible but Newport News lacks a permanent emergency shelter with sufficient beds for
individuals and families experiencing shelter outside of the Rescue Mission, Menchville
House, Hampton-Newport News Community Services Board, and LINK.
Rapid Rehousing and Permanent Supportive Housing units for both families and
individuals is a gap, particularly when looking at how many obtain emergency shelter on
an annual basis. The RRH and PSH programs currently funded by federal and state
agencies have not expanded in approximately ten years. There is also a consistent gap
in housing navigation and landlord outreach within the homeless continuum of care to
secure properties and landlords willing to rent to households with barriers and negative
credit histories.
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