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City social media policy — Policy 1410

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City of Newport News Section 1410 Personnel Administrative Manual Effective January 1, 2021 The Department of Communications will have the final say in interpreting these rules. The City reserves the right to reject, delete, disable or remove any content that does not comply with this Posting Policy. Content in violation of this Posting Policy will be removed by the City. In such an event, the person who submitted the post will be notified that the post has been removed for violating the City’s Posting Policy. Repeated violations will result in a 30-day suspension from that City social media page. Any additional violation(s) within the 12-month period following any suspension may result in a longer-term suspension. Individuals wishing to challenge such a removal or suspension can contact the Department of Communications at communications@nnva.gov. VII. USE OF PERSONAL SOCIAL MEDIA This policy shall not seek to regulate users establishing and using personal social media accounts and other similar communications (e.g. personal Internet sites, blogs) for personal purposes outside of the workplace and using non-City equipment, resources, and information systems. Personal social media use, as well as the use of other similar communications tools hosted externally or internally on City hosted resources such as, but not limited to, forums and blogs, shall include no statements or depictions stating or implying that the user represents the City, is making an official statement of City policy, or is making a statement or depiction with the City’s permission, whether implied or expressed, unless the user has received documented permission from the appropriate City authorities to communicate on the City’s behalf in the non-City venues. Users are encouraged to include in personal electronic communications discussing or relating to City business, a disclaimer that states, “The views I express are my own and do not reflect the official view or position of City of Newport News.” In accessing personal social media from the City IT environment, users are required to follow all City policies and procedures. Users may not download or copy content from their personal social media accounts to City of Newport News systems without permission. Supersedes/Amends: 1410, 05/01/2019 Approved: 1410 - Social Media - Revised- 01-01-21 1410-6
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