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Newport News Police Department
NOTE: The Crisis Incident Stress Management Team will not be called until after it is cleared
by the appropriate division commander (depending on the incident type), and then only
if the employee or their acting supervisor requests it.
f. Separate those involved and any witness employee(s), and ensure they are transported to the
nearest precinct or to headquarters as soon as practical unless circumstances dictate otherwise.
g. Take possession of the involved officer’s firearm, as necessary and in accordance with OPS-110
Use of Force.
h. Ensure the Forensic Services Unit, the involved employee’s division commander, the Major
Crimes Division, the Public Information Office, the Internal Affairs Division, all Assistant Chiefs,
the Chief of Police, and the Crash Team supervisor (if appropriate) are notified.
i. Ensure a supervisor contacts the involved employee’s family to advise them of the incident and post-
incident procedures (if there is no injury or hospitalization, the involved employee may do this
notification if they so desire). If there is death, serious injury, or hospitalization, personal contact shall
be made if possible. If the individual to be contacted lives a great distance away or out of state, the
designated supervisor will contact the law enforcement agency in that jurisdiction and arrange for
personal notification and transportation if needed (see OPS-530 Emergency Notifications and
Messages). [22.1.5]
NOTE: An open line of communication shall be established between the involved employee’s
immediate family and the designated supervisor to dispel rumors, answer questions
and see to any reasonable family needs. If the involved employee is seriously injured
and hospitalized, arrangements shall be made to transport the employee’s spouse or
other immediate family members to the hospital.
j. Ensure all required reports are completed and submitted as soon as practical, including IBRs,
Commonwealth of Virginia – Police Crash Reports, Use of Force Report (or other applicable Axon
Standards reports), Workers’ Compensation reports, arrest/involvement letters, and any other
reports required by the incident nature. Any required reports will be completed by personnel before
they end their tour of duty (with the exception of the involved officer). [42.1.4; 82.2.1(b)]
k. When involved employee(s) are seriously injured and transported to a medical facility, the on-
duty supervisor should arrange for a supervisor to respond to the medical facility to:
1) Ensure accurate information is obtained and updated concerning the condition of the
employee(s) and is disseminated to members of the family and the department.
2) Ensure responding personnel do not overwhelm the medical facility by interfering with the
facility's operation. A separate waiting area for concerned personnel, away from the
immediate operational areas of the facility, should be established, if possible.
3) Ensure that departmental or personal vehicles do not obstruct entrances and driveways.
4) Serve as a liaison between the facility and the department for issues surrounding the incident
and personnel at the facility.
l. Evaluate the need for and request additional support from the Public Information Office. Refer
all media inquiries to the Public Information Office.
B. Departmental Follow Up to Critical Incidents
1. The Major Crimes Division is responsible for responding to the incident and conducting the
preliminary criminal investigation (except for motor vehicle crashes). In critical incidents involving
a police vehicle crash or pursuit, the Crash Team investigators and supervisor are responsible for the
investigation. They may request assistance from other investigative units as needed. The lead
investigator is responsible for designating an employee to take possession of the involved officer’s
body-worn camera as soon as possible. [11.3.4(a)]
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