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Newport News Police Department - Administrative Manual
ADM-490 - VOLUNTEERS
Amends/Supersedes: ADM-490 (03/03/2016) Date of Issue: 11/15/2021
I. GENERAL
A. This policy sets forth the guidelines for the coordination and support of the Department’s Volunteer
Program. This policy does not apply to intern positions within the Department.
B. Levels of Volunteers [45.3.1(b)]
1. Level I volunteers are those positions where community members assist the Department in a
limited capacity, such as DUI Checkpoints, parades, special events, and office/clerical support in
non-secure police facilities, with non-sensitive information.
2. Level II volunteers are positions where community members assist the Department in a non-
restricted capacity, accessing sensitive or confidential information or records. The volunteer will
represent the Department with limited supervision or in a secure police facility.
3. Volunteers, except auxiliary police officers, do not have status or authority as sworn officers.
[45.3.1(a)]
II. PROCEDURE
A. Volunteer Positions
1. When commanders identify tasks or assignments that may benefit from the assistance of
volunteers, they can submit a request for volunteers on NNPD Form #326 Request for Volunteer
to the Community Programs Coordinator (CPC). The volunteer request will include the following:
[45.3.1(b)]
a. Type of duties to be performed by the volunteer;
b. Duration of assignment;
c. Any equipment involved and skills required;
d. The work schedule and minimum number of hours needed;
e. The individual who will supervise the volunteer; and
f. The Level of the volunteer position (according to section I.B. above) and any additional
clearances required.
2. Due to the time required to investigate and approve a Level II volunteer, these positions should be
ongoing and not time-sensitive. The commander should review these descriptions and update them
as necessary.
3. Long term requests for volunteers
The CPC will process all requests for volunteers that involve ongoing responsibilities once the
request for a volunteer’s services has been received. These requests will be processed from the
pool of existing applicants or through a recruitment process conducted by the CPC.
4. Short term/time-sensitive requests
All requests for Level II volunteers that are time-sensitive should be made in writing to the CPC.
The request should include the information on the position descriptors as outlined above in Section
II.A.1. An attempt will be made to fill the request utilizing the pool of existing Level II volunteers.
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