SoundThinking purchases, performance and renewal oversight

Overview

Review purchases and oversight product by product. The bounded payment subtotal is $1,157,433 for ShotSpotter, $68,250 for ResourceRouter and $129,148 for CrimeTracer. It is not lifetime cost or bank-cleared expenditure. No misuse, overbilling, improper procurement or failure to meet a service standard is established.

Timeline

Dates follow the cited records; document dates are labeled separately.

1. February–July 2019

   Original ShotSpotter price and staged activation

   Newport News entered a ShotSpotter agreement and staged activation. The $205,000 first-year price comprised a $195,000 subscription and $10,000 net startup cost, not three separate annual purchases.

   • SoundThinking: released purchasing agreements, orders and invoices · 2019 agreement p. 1; initial order pp. 1–2; acceptance p. 1; 11675.tiff, frame 2

2. May–July 2022

   Renewal rationale and separately scheduled expansion

   Police supported sole-source renewal by citing integration, replacement costs and investigative benefits. An expansion amendment added approximately three northern square miles for a three-year $640,000 price. The first year's two $110,000 installments were parts of that schedule.

   • SoundThinking: released purchasing agreements, orders and invoices · sole-source form pp. 1–3; expansion amendment pp. 1–2, 11–12

3. February 15, 2024

   Software evaluation and contractual safeguards

   A separate software agreement provided an evaluation period for ResourceRouter, CrimeTracer and CaseBuilder, followed by written selection or termination. Its safeguards include ResourceRouter validation and acceptance, and CrimeTracer authorized-use restrictions, training and access review. These clauses establish standards, not proof of their execution.

   • SoundThinking: released purchasing agreements, orders and invoices · software agreement pp. 4–5, 37–38, 61–65

4. September 30, 2024 and July 2, 2025

   Two annual product-selection orders

   Orders selected CrimeTracer and ResourceRouter for $97,124 in FY2025 and $100,274 in FY2026. A CaseBuilder-specific paid purchase is not established.

   • SoundThinking: released purchasing agreements, orders and invoices · orders 20251753 and 20260414

5. June 6, 2025

   Multi-period ShotSpotter renewal quote

   ShotSpotter amendment 2 adopted five quoted renewal lines totaling $1,090,717 through June 30, 2028. This is a multi-period quote, not an annual fee, verified payment or complete six-square-mile cost for every day of FY2026–28.

   • SoundThinking: released purchasing agreements, orders and invoices · amendment 2 pp. 1–4

6. September 8, 2026

   Register lists a software-agreement term

   The City register listed the software agreement through June 30, 2027. That listing does not establish FY2027 product orders, payments or current operation.

   • Web Contract List 09.08.26 · p. 10

7. October 18, 2026 review

   Payment basis

   The ten invoice-level entries have check dates from August 1, 2023 through September 12, 2025. Two entries repeated across overlapping exports were counted once. Unrelated Motorola and separate Intergraph payees were excluded; invoice and quote totals were not added to matching payments. The exports end July 8, 2026.

   • City FY2024 vendor payments: scoped SoundThinking and mitigation references · FY24_Vendor_Payments_-_FOIA_Response.xlsx, Vendor Invoice List, rows 7093, 7094, 56658, 56657; rows include header.
   • City 2024–2026 vendor payments: scoped SoundThinking and mitigation references · 2024_-_2026_Vendor_Payments.xlsx, Vendor Payments, rows 21924, 21923, 56062, 56063, 111113, 117974, 132708, 132707; rows include header.

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